Most Loved:

THE Email TEMPLATE COllection

Copy and paste these messages to build a client communication workflow that feels polished, elevated, and sincere.

The Discovery Call Template

For Brand Designers:

Follow my trusted script to turn potential leads into booked clients with confidence. The templates in this guide are my own trusted scripts for successful Discovery Calls; over seven years in business, I’ve learned how to navigate these calls with professionalism, warmth, and a nearly perfect closing rate. Are you ready to do the same?


  • Complete Discovery Call Script
  • How to Answer Common Questions

For Brand Designers:

The Creative Brief

Get access to the exact Creative Brief I send to my own clients. This Creative Brief is the foundation to every project's design strategy; it guides our clients through carefully considered questions that unveil meaningful insights about their business, their vision, and their ideal clients.


  • Access to View the Creative Brief
  • Video Walkthrough of Each Question

For Brand Designers:

The Brand Designer Email Template Collection

This guide unveils the exact email templates I use in my own studio—from initial inquiry to project wrap-up. I’ve spent years honing my client process into a successful workflow... and now I’m passing on all my email templates to you! Copy and paste these messages to build a client communication workflow that feels polished, elevated, and sincere.

  • Initial Inquiry Response
  • Send Proposal + Contract
  • Follow Up Email #1
  • Follow Up Email #2
  • Did Not Book Email
  • Send Creative Brief Email
  • Project Start Date Email
  • Round 01 Delivery Email
  • Round 02 Delivery Email
  • Round 03 Delivery Email
  • Final File Release Email
  • Project Wrap-Up Email
  • Declining Project Templates
  • Project Scope Change Email
  • Project Pause Email
  • Personal Emergency Email
  • Payment Reminder Email
  • Payment Past Due Email #1
  • Payment Past Due Email #2
  • Late Fee / Project Paused Email

*Not included: contract verbiage.





Bird Illustrations

14 hand-sketched bird varieties ready to use in your own designs.

Illustration Pack:


Hotel Keys Illustrations

7 hand-sketched hotel key vectors in a brushy artistic style.

Illustration Pack:


Cocktail Illustrations

15 cocktail vectors in a hand-drawn artistic style.

Illustration Pack:


All shop products are digital downloads. Upon purchasing, you will immediately receive the link to access your digital file; it will also be emailed to your inbox. This shop does not ship any physical items. Images on this site are mockups.

Due to the digital nature of these products, returns, exchanges, or refunds are not accepted. All sales are final. Please read product descriptions carefully prior to purchase; if you have any questions about a product, please feel free to contact us.

All products are available with a one-time license for personal or commercial use. Products may not be redistributed or sold. All designs ©Sarah Ann Design, LLC.

Shop terms

Please refer to each individual product for file format and document size specifications. Most of our templates are designed in Canva for easy personalization with your brand images, colors, and fonts.

Our shop includes some products with complete copywriting templates ready to be implemented in your own business. Other products may provide guides with thoughtful prompts to help you generate your own copywriting. Please refer to product details.

If you have any problems downloading your purchased products, please email our team at and we will be happy to assist.

“Sarah puts so much thought and intention into her client experience. Brand designers are lucky to get access to the templates she has thoughtfully developed over many years of outstanding service to her clients!”

Brand Design Services

Brand Designs

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